ul. Św. Marcin 29/8, 61-806 Poznań, Poland +48 504 426 155 office@tick.com.pl

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Reinstating Amazon Accounts

Was your Amazon account suspended?

Amazon is now the key and most important source of sales in the e-commerce market. We know perfectly well how important its role is, and thus, how difficult requirements have to be met in order to stay on it. Having been selling on Amazon for over 9 years, we have managed to get to know this market very well. Our experience gained during this time has allowed us to develop an appropriate model and system of work, which has become one of the most effective on the market.
Unfortunately, Amazon also blocked us many times, so we had to write dozens of appeals in order to reactivate the account. The experience gained in this way, in this difficult market, has also allowed us to start helping other companies in asserting their rights. We can boast about the high efficiency of our activities, thanks to which many companies could return to the e-commerce market.
Therefore, we are of the opinion that it is not worth trying to resolve this type of dispute on your own, especially without any experience. So do not waste your time, contact us and we will enable you to return to the e-commerce market. For more information contact us.

Why Should You Choose Us?

We are a company with many years of experience, we have been operating on the market for 10+ years. We approach each client with great care.

Why Should You Choose Us?

We support each client individually.

What do we offer?

We offer you a number of solutions related to online sales. Thanks to the experience gained and foreign sales activities, we were able to expand the range of services we offer.

What do we offer?

System to support e-commerce activities, VAT registration in European countries, Amazon account reinstatement and more.

Why was my Amazon account blocked?

This could be for any of the following reasons:

⇒ linked Amazon accounts, connection(s) to an other account;

⇒ inauthentic product;

⇒ expired items;

⇒ account verification;

⇒ counterfeit products;

⇒ order defect rate above 1%;

⇒ late shipment rate above 4%;

⇒ cancellation rate for unconfirmed orders above 2.5%;

⇒ products incompatible with the advertisement;

⇒ seller’s identity, prohibited items;

⇒ infringement of copyright for the sale of a given product.

in these situations

Are we able to help?

Yes, of course! We will evaluate your suspension on Amazon and let you know if we can undertake the task to help and unblock "your" account. Typically, it takes an hour to check the information after all data is received. In most cases, we will need to see a copy of the original suspension email from Amazon, a copy of the appeal (if you have already submitted it), correspondence to and from the seller performance team, as well as feedback, policy warnings, complaints and any other information regarding your account. If we can help you, we will call you and discuss a further action plan. The service will be paid in advance in accordance with the price list in the price list tab. Further appeals from Amazon will not be subject to further charges if Amazon requests them. We will also provide a full set of instructions for changes to be made to the seller's account and a well thought out and well written action plan. It should be noted that we approach each case individually, we examine it in detail, so you can be sure that you are in good hands.

What do we charge for?

All fees can be found on our services page. Rates vary depending on the individual suspension case and its complexity. Each client receives a strategy tailored to his needs and one that will allow the account to be restored.

How long does it take to prepare an appeal?

As we offer various options, our timeframe is from 12 to 48 hours to investigate the matter, therefore it takes an additional 3 to 7 days to prepare a final appeal. We are well aware of how frustrating it is to wait for a cancellation, and therefore we will do our best to prevent you from waiting longer than you have to and are able to return to the e-commerce market.

Can I write my own appeal?

Of course you can. Everyone loves to save money. Given that there are quite a few sites and forums that show you how to do this, you can follow their advice. However, dealing with the whole process can be very difficult and also time consuming. Sometimes you will have to write a few appeals that will keep you away from reactivating your Amazon account, which will be frustrating. Therefore, it is best to commission someone who understands the language of the appeals and has experience in writing an appeal letters to Amazon. Let us help you.

How long will I wait for my Amazon account to be reinstated?

Waiting for the account to be unblocked on Amazon depends on the difficulty of the case. Some may last a day or less. The longest waiting time is 3 months, but we usually manage to unlock accounts within 2 weeks to a month of waiting.


Choose your plan

Basic service

PLN 1100 Net / Case
  • All kinds of suspensions
  • Dedicated manager
  • Account analysis
  • Appeal ready within 7 days
  • Recommendations for the Amazon Account

Accelerated Service

PLN 1500 Net / Case
  • All kinds of suspensions
  • Dedicated manager
  • Account analysis
  • Appeal ready within 3 days
  • Recommendations for the Amazon Account

Premium Service

PLN 2200 Net / Case
  • All kinds of suspensions
  • Dedicated manager
  • Account analysis
  • Appeal ready within 24 hours / 48 hours
  • Recommendations for the Amazon Account